Terms & Conditions
Our company collaborates with reliable manufacturers producing high-quality carpets, prayer rugs, and upholstery fabrics to provide services to our customers. Our product range includes various fabric options such as velvet and satin.
Our company works on a commission basis from sales. Payment processes start from the moment of sale. We accept bank transfers and credit card payments from our customers for payment transactions.
We are in constant communication with our manufacturers to offer the best quality to our customers at the most reasonable prices. We carefully manage all export processes and closely monitor the production and shipping processes of our products with an expert team. Thus, we are able to provide our customers with timely and seamless delivery.
Cancellation and Refund Policy
Our customers can return the products they purchased within 14 days from the date of purchase if they experience any problems with the products. Returns are accepted only if the product is in its original packaging and unused.
Customer information is kept confidential by our company. This information is only used for processing orders, completing payment transactions, and ensuring customer satisfaction.
Our company takes necessary precautions for the security of customer information. During the processing of orders and payment transactions, customer information is protected with SSL certificate.
Airport Pickup and Factory Visits
If our customers want to visit Turkey, we provide all kinds of support to make them comfortable by providing airport pickup service. We also do our best to introduce our production processes and products by organizing factory visits.